Terms of service

Terms of Service

Effective Date: [DATE]

Welcome to findora ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding contracts under applicable Indian law.

  • The information you provide is accurate, complete, and current.

2. Account Terms

If you create an account with us, you agree to:

  • Provide accurate and up-to-date information.

  • Keep your login credentials confidential.

  • Be responsible for all activities conducted through your account.

  • Notify us immediately of any unauthorized access or suspected security breach.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Pricing and Payment

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Applicable taxes, shipping charges, and other fees will be displayed during checkout.

  • Full payment must be received before an order is processed, unless another payment method is specifically offered.

  • Payments are securely processed through authorized third-party payment providers. We do not store your complete payment card details.

4. Product Descriptions

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate.

However:

  • Product colors may vary slightly due to screen settings.

  • Minor variations in packaging or appearance may occur.

  • We do not guarantee that product descriptions, images, or other website content are entirely free from errors.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Order Acceptance

Submitting an order does not guarantee its acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraud

  • Payment authorization failure

  • Violation of these Terms

If payment has already been received for a cancelled order, an appropriate refund will be processed.

6. Shipping and Delivery

  • Orders are processed within 3 to 4 business days unless otherwise stated.

  • Estimated delivery times are provided for convenience and are not guaranteed.

  • Delivery timelines may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

  • Risk of loss and ownership of products passes to you upon successful delivery to the shipping address provided.

Please ensure that your shipping information is accurate. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

7. Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms.

Unless otherwise specified:

  • Return requests must be initiated within 30 days of receiving your order.

  • Products must be unused, in their original condition, and returned with all original packaging and accessories.

  • Certain products, including personal care items, customized products, digital goods, gift cards, and other specified items, may not be eligible for return.

  • Approved refunds will be processed using the original payment method within 3 to 4 days after the returned item has been inspected and approved.

Please refer to our separate Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Videos

  • Icons

  • Website design

  • Software

is owned by or licensed to findora and is protected under applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or commercially exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.

  • Violate any applicable laws or regulations.

  • Submit false or misleading information.

  • Attempt unauthorized access to our systems.

  • Interfere with website security or functionality.

  • Introduce viruses, malware, or harmful code.

  • Engage in fraudulent transactions.

  • Copy, scrape, or exploit website content without permission.

  • Use automated tools to access or misuse the website.

Violation of these Terms may result in suspension or termination of your access.

10. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, findora disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, error-free, or completely secure operation of the website.

11. Limitation of Liability

To the maximum extent permitted by law:

  •   Findora, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid by you for the specific order giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless findora , its directors, employees, affiliates, partners, and service providers from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms;

  • Your misuse of the website;

  • Your violation of any law or the rights of a third party.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

14. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes will become effective immediately upon posting on this page unless otherwise stated.

Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, your use of the website, or any purchase made through the website shall be subject to the exclusive jurisdiction of the competent courts located in vadodara, gujarat,  India.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Findora

Email: yughpatel26@gmail.com

Business Address: Nava bazar, karjan ,vadodara - 391240

Phone (Optional): 9727664950

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.