Shipping policy

Shipping Policy

Effective Date: July 2, 2026 

Thank you for shopping with findora . We are committed to delivering your orders as quickly and efficiently as possible. This Shipping Policy explains how we process, ship, and deliver your orders.

By placing an order with findora , you agree to the terms outlined in this Shipping Policy.

1. Order Processing Time

  • All orders are processed within  1–2 Business Days after payment has been successfully received.

  • Orders are processed during regular business days only (excluding weekends and public holidays).

  • During peak shopping seasons, promotional events, or unforeseen circumstances, order processing may take longer than usual.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking details.

2. Shipping Methods

We work with trusted courier and logistics partners to deliver your orders safely and efficiently.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (where available)

The shipping options available for your order will be displayed during checkout based on your delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: 6 to 7 business days 

  • Express Shipping (if available): 3 to 4 business days 

Delivery times are estimates only and begin after your order has been processed and dispatched.

Please note that deliveries to remote or rural locations may take additional time.

4. Shipping Costs

Shipping charges are calculated at checkout based on factors such as:

  • Delivery location

  • Shipping method selected

  • Order value

  • Product size or weight (where applicable)

Typical shipping charges:

  • Standard Shipping: 30 to 100 depends on the region 

  • Express Shipping:  100 to 300 depends on the region 

  • Free Shipping: Available on orders above 1499 (if applicable)

All applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email containing:

  • Your order details

  • Courier partner information

  • Tracking number

  • Tracking link (where available)

You can use the tracking information to monitor the status of your shipment.

If you do not receive your tracking details within 3 days after placing your order, please contact us at yughpatel26@gmail.com .

6. Delivery Issues and Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Public holidays

  • Natural disasters

  • Courier service disruptions

  • Customs or regulatory delays (if applicable)

  • Incorrect or incomplete shipping information

  • High order volumes during promotional periods

If your shipment experiences an unexpected delay, we will do our best to keep you informed and assist you in resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed or unsuccessful.

  • Additional shipping charges may apply for reshipment.

  • We are not responsible for orders delivered to an incorrect address provided by the customer.

Please contact us immediately if you notice an error in your shipping information after placing an order.

8. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to:

  • Customer unavailability

  • Incorrect address

  • Failure to collect the package

  • Refusal to accept delivery

the courier may return the package to us.

In such cases, additional shipping charges may apply before the order can be reshipped.

9. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

  1. Check with family members, neighbors, or your building's reception/security.

  2. Contact the courier service directly using the tracking information.

  3. If the issue remains unresolved, contact us at yughpatel26@gmail.com .

We will work with the courier to investigate the matter and provide appropriate assistance.

10. Damaged Shipments

If your order arrives damaged:

  • Contact us within 3 days  of delivery.

  • Provide your order number along with clear photographs of:

    • The damaged product

    • The shipping package

    • The shipping label (if possible)

After reviewing your request, we will arrange an appropriate resolution, which may include a replacement, refund, or store credit, depending on the circumstances.

11. International Shipping

Option A – Domestic Shipping Only

Currently, findora  ships only within India. We do not offer international shipping at this time.

OR

Option B – International Shipping Available

We also ship to selected international destinations.

Please note:

  • Delivery times vary by country.

  • International shipping charges are calculated during checkout.

  • Customers are responsible for any applicable customs duties, import taxes, or local fees imposed by their country's authorities.

12. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Any changes will become effective immediately upon posting on this page. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Findora

Email: yughpatel26@gmail.com

Business Address: Nava bazar , Karjan , Vadodara - 391240  

Phone (Optional): 9727664950 

Thank you for choosing findora . We appreciate your trust and are committed to delivering your orders safely and as quickly as possible.